The Deep Dish Theater is inside the University Mall in Chapel Hill, North Carolina. University Mall is at 201 South Estes Drive, at the intersection with Hwy 15-501. The theater's location is near the Alfredo's end of the mall, next to the Print Shop.
Directions to University Mall can be found on their general website
or this direct map link
. You can enter the Mall through any of the three main entrances or through the A Southern Season store. Handicap parking is usually easiest near the main entrance beside Alfredo's Pizza, across from Harris Teeter.
There are three ways to order tickets:
1) Purchase Your Tickets On-Line
2) Call the box office at (919) 968-1515. If you call outside of box office hours, we will call you back when the box office reopens.
3) Visit the theater during box office hours Wednesday-Saturday, 3-6 PM.
Tickets may also available at the theater box office one hour prior to all show times.
Deep Dish does not offer refunds on ticket sales. If you cannot make your particular show date, 24-hour notice must be given in order to exchange your tickets for a different date of the same show, space permitting. If you do not make your show, please treat your ticket purchase as a tax-deductible donation and contact the box office for a donation receipt. In the unfortunate event that Deep Dish must cancel a performance, a refund or exchange will be offered.
If a Deep Dish show is sold out before performance time, a waiting list will be started one-hour prior to opening curtain. At ten minutes til curtain, our seating situation will be assessed. Only if patrons have released tickets will they be resold to someone on the waiting list. Your entire party must be present in order to receive these tickets.
Please be aware that Deep Dish will try to accommodate late seating but at a point that is non-disruptive to the audience and cast. This point will vary with each show.
If your child is young enough to occupy your lap for the entire show, an extra ticket need not be purchased. Otherwise, everyone, regardless of age, must have his or her own ticket to be admitted into the theater. If you are curious about age-appropriate content in a show, please contact the box office.
All of the Deep Dish seats are general admission. If you want particular seats or need to sit with a particular party, please arrive by the time the house opens to pick your seats. Parties arriving later may be asked to split up if seats cannot be found together.
Deep Dish will do our best to accommodate those with hearing or seeing-impairments, anyone who cannot climb stairs, or parties of 10 or more. Please contact the box office ahead of arrival if you have these specific needs.
Deep Dish does offer date-specific season tickets for our shows. Season ticket purchases cannot be used to reserve tickets online at this time. Season ticket holders are not given preference on a waiting list. If for some reason you cannot make your chosen date, a 24-hr notice must be given in order to change dates, space permitting.
For more information or clarification, please contact the Deep Dish Box Office at 919-968-1515.